Burlington Trailways has announced it will shut down its West Burlington bus depot and discontinue all scheduled intercity routes at the end of the day on September 27.
The company confirmed the decision Tuesday afternoon, saying rising costs and federal funding challenges made rural intercity bus service financially unsustainable. Despite the closure, Burlington Trailways emphasized that it is not bankrupt and will continue to provide other services.
Tours and charters will remain in operation through September 30, and company officials noted that charters could extend into 2026, depending on the outcome of a pending auto insurance quote. An answer on that request is expected by October 1.
“If any service has to be canceled, passengers will be contacted and refunded,” the company’s statement said.
Officials pointed to several reasons behind the decision, including outdated federal grant formulas under the 5311(f) program, instability in partnerships with other carriers, and the high cost of bus insurance.
While the West Burlington depot will close, Burlington Trailways’ Division Street office will remain open.
Ron and Lori Moore, who have owned the company since 1981, released a statement expressing gratitude to the region for nearly a century of support.
“It has been an honor to serve our community, while we are deeply saddened by the discontinuation of our intercity scheduled route service, we are committed to continuing our tour, charter, and garage services as long as possible. We wish our employees the best in their future endeavors. Without their hard work and dedication, none of our accomplishments would have been possible.”
Founded in 1929, Burlington Trailways has been a familiar name in Southeast Iowa for generations, carrying passengers across the region and beyond.