Mount Pleasant residents are being advised that recent contacts from Mount Pleasant Municipal Utilities regarding water meters are legitimate.
Municipal Utilities is currently upgrading its water metering system and is installing new water meter radios across the community. The upgrades allow for remote meter readings, improved accuracy, and quicker detection of potential water leaks.
As part of the project, utility staff may contact customers directly, leave notices on doors, or visit residences to schedule installation. Officials stress that these visits are not a scam and are part of an authorized utility project.
There is no cost to customers for the upgrade, and any service interruption will be minimal or, in most cases, none at all.
Municipal Utilities thanks residents for their cooperation as the work continues and encourages customers with questions to contact Mount Pleasant Municipal Utilities directly at (319) 385-2121.
Important Notice: Water Meter Upgrade in Your Area.
Dear Valued Customer,
Mt Pleasant Municipal Utilities is currently in the process of upgrading our water metering system to better serve our community.
As part of this upgrade, we will be installing water meter radios. These new radios allow for real-time remote meter readings, which improves accuracy and enables us to better monitor water usage. This technology also helps identify potential water leaks more quickly, giving customers greater insight into their water consumption.
We are now scheduling appointments for these installations. Our staff may contact you directly, leave notices on your door, or visit your residence to coordinate the installation. The process is automated, accurate, and designed to be efficient.
There is no cost to customers for this upgrade, and service interruption will be minimal or, in most cases, none.
We appreciate your cooperation as we work to improve our system and provide better service to our customers. Thank you for your continued support of Mt Pleasant Municipal Utilities.
Sincerely,
Mt Pleasant Municipal Utilities