State of Iowa Launches New Behavioral Health and Disability Services Systems

The Iowa Department of Health and Human Services launched its newly redesigned Behavioral Health and Disability Services Systems—making it easier for Iowans across the state to get the care they need.

Iowans can access mental health, substance use, problem gambling, and disability support services through a new, statewide Behavioral Health Service System.

The system is supported by the Behavioral Health Administrative Service Organization, run by the Iowa Primary Care Association. That means less red tape for providers—and more time focused on patients.

Iowans can also get 24/7 support through Your Life Iowa, offering help via phone by calling 988, text, or online chat. And now, Behavioral Health System Navigators are available to connect people to services in their local communities.

For disability services, the state is rolling out new Disability Access Points, or DAPs, as part of the Aging and Disability Resource Center Network. These DAPs will help Iowans, and their families find services, make referrals, and build plans for independent living.

Governor Kim Reynolds says the goal is to ensure every Iowan has access to the care they need, no matter where they live. And Iowa HHS Director Kelly Garcia calls it a major step toward a more person-centered approach.

To learn more about the new systems, visit hhs.iowa.gov.

To learn more about Iowa’s Behavioral Health Service System visit: hhs.iowa.gov/ibhss

To learn more about Iowa’s Disability Service System, visit: hhs.iowa.gov/disability-service-system