Some Iowans who paid for COVID-19 testing during the pandemic may be eligible for refunds following a $4.87 million multistate settlement announced by Iowa Attorney General Brenna Bird.
The settlement resolves allegations that GS Labs overcharged patients, charged unlawful administrative fees, and failed to provide COVID-19 test results within the promised timeframe between 2020 and 2022.
According to the Attorney General’s Office, nearly $492,000 has been set aside for Iowa consumers. That includes more than $430,000 for patients who were charged administrative fees, nearly $60,000 for cash-paying customers who were overcharged for testing, and additional reimbursement for patients whose test results took longer than three days to arrive.
Attorney General Bird said GS Labs took advantage of Iowans during a national health crisis, adding that her office will continue working to protect consumers from unfair and deceptive business practices.
Eligible Iowans can apply for reimbursement through an online verification process at gslabstesting.com. The company will also contact eligible consumers by email with additional information. Payments will be processed on a rolling basis, and officials encourage eligible Iowans to complete the verification process as soon as possible.
In addition to consumer restitution, GS Labs will pay $1.25 million to the participating states, including more than $162,000 to Iowa. The company has told state officials it is no longer operating or providing testing services.