NEW LONDON, Iowa (May 18, 2025) — Staff at New London Specialty Care are celebrating a significant achievement after the facility received a deficiency-free designation following its latest annual state inspection.
The rare distinction means the care center met or exceeded all federal and state regulations across a wide range of categories, including resident care, services, and the overall living environment. The recognition followed an unannounced and comprehensive survey process conducted by state inspectors. These evaluations include reviewing records, observing daily operations, and interviewing residents, family members, and staff.
Jessica McDyer, Chief Operating Officer for Care Initiatives said, “To achieve a deficiency-free survey takes a collective effort and really demonstrates this team’s commitment not only to providing quality care but ensuring residents have engaging activities, feel safe, and have an environment where they can thrive,” Care Initiative which owns and operates the facility.
McDyer noted that this is the second consecutive time New London Specialty Care has achieved the designation — a feat that highlights the consistency and dedication of the team.
Licensed to serve up to 46 residents, New London Specialty Care provides round-the-clock support to individuals from Henry County and surrounding areas. In addition to medical and personal care, the facility emphasizes quality of life through a variety of daily programs, educational offerings, and social activities that foster physical wellness, mental stimulation, and a strong sense of community.
Care Initiatives is a West Des Moines-based nonprofit that operates skilled nursing facilities across Iowa, with a focus on compassionate, person-centered care.